sub-Services

UX Audit

I conduct thorough UX audits to identify pain points and opportunities for improvement across your digital platforms. By analyzing user behavior, interface design, and overall functionality, I provide detailed recommendations that enhance usability, streamline navigation, and elevate the overall user experience, ensuring your product meets the highest standards of user satisfaction.

Heuristic Evaluation

Identifying usability issues based on established principles.

Cognitive Walkthrough

Analyzing the ease of learning a system by going through key tasks.

Accessibility Audit

Evaluating how accessible a product is to users with disabilities.

FAQs

Everything you need to know about my services and pricing. Can’t find the answer you’re looking for? Feel free to reach out and let’s chat!

What is a UX audit, and how can it benefit my product?

A UX audit is a comprehensive analysis of your product’s user experience. By evaluating user behavior, interface design, and overall functionality, I identify usability issues and provide actionable recommendations to improve your product. This ensures that your users have a smooth and satisfying experience, which can lead to higher engagement and conversions.

What does a Heuristic Evaluation involve?

In a Heuristic Evaluation, I assess your product against well-established usability principles to pinpoint areas where users may encounter difficulties. This helps in quickly identifying potential barriers to a seamless user experience.

How does a Cognitive Walkthrough help improve usability?

During a Cognitive Walkthrough, I step into the shoes of your users, performing key tasks to evaluate how intuitive and easy the system is to learn. This method helps uncover issues that may affect new users, making it ideal for products that require quick onboarding.

What is an Accessibility Audit, and why is it important?

An Accessibility Audit evaluates your product’s ability to serve users with disabilities, ensuring that it meets accessibility standards (such as WCAG). This is crucial for creating an inclusive experience, expanding your user base, and avoiding legal risks.

How do you approach finding pain points in the user experience?

I use a combination of user behavior analysis, design evaluation, and functional testing. By looking at how real users interact with your product, I can identify areas where they may struggle or experience frustration. My goal is to highlight these pain points and suggest improvements that make the user journey smoother.

What kind of recommendations will I receive after a UX audit?

After the audit, I provide detailed, actionable recommendations focused on improving usability, navigation, and overall user experience. These insights may cover everything from interface adjustments to content restructuring and accessibility enhancements.

How long does a UX audit take?

The timeline for a UX audit depends on the complexity and size of your product. Typically, audits take anywhere from a few days to a couple of weeks. I work efficiently to ensure you get insights as quickly as possible without compromising the quality of the analysis.

Can a UX audit help increase user retention and conversion rates?

Yes! By identifying and fixing usability issues, a UX audit ensures that users have a more enjoyable and intuitive experience, which can lead to higher retention and better conversion rates. Happy users are more likely to return and engage with your product.

Is a UX audit only for websites, or can it be done for apps and other platforms?

A UX audit can be conducted for any digital platform—whether it’s a website, mobile app, or other digital product. My approach is flexible and tailored to your specific platform and user base.

Will I need to make major changes to my product after the audit?

Not necessarily. While some recommendations may involve structural or design changes, others may be small tweaks that have a big impact on user satisfaction. I provide a prioritized list of improvements, so you can address the most critical issues first.

Interested? Reach out and let’s chat